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Web Help Desk - Mac OS X Server Install 220.127.116.11
- 51.0 MB
- MacsDesign Studio LLC
Description of Web Help Desk - Mac OS X Server Install 18.104.22.168:
The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs. Are you using "email" and "sticky notes" on your monitor to track your help desk team's issues and requests? …or STOP PAYING EXCESSIVE ANNUAL FEES for your current help desk software solution! Say "good bye" to your current, inefficient help desk solution and streamline your IT service desk with the Web Help Desk; the best of breed, cost effective, extremely easy to configure, browser based Help Desk Software. CORE FEATURES INCLUDE: 100% Web-based IT Service Management (ITSM) Solution - Incident & Problem Management (Issue Tracking) - Asset & Configuration Management (CMDB) - Two-Way E-Mail Correspondence - Knowledge Base Management - LDAP / Active Directory Synchronization - Reporting Included - Customer Satisfaction Survey Management - Vendor Neutral: Windows, Mac OS X, Linux, or Unix As a "help desk" continues to evolve into a full "service desk" entity, the Web Help Desk solution intuitively tracks and automatically routes *any* form of requests; from technical support requests to change management requests to non-technical support requests. Intuitive point-and-click configuration and intuitive end-user experiences within the Web Help Desk allows your organization to deploy help desk features and work flow that make the most sense for your help desk's daily operations. Install the server-side help desk software on virtually any operating system of your choice: Mac OS X, Windows, Linux, or Unix. The choice is yours! The Web Help Desk’s web based customer support software allows your IT service desk to run more efficiently, effectively and at a lower cost of ownership; resulting in faster incident resolution, controlled costs and increased customer satisfaction.
Supported OS: Mac OS X
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News related to Web Help Desk - Mac OS X Server Install
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ProProfs Help Desk integrates smart collaboration tools, ProProfs Knowledge Base, ProProfs Chat and customer service insights to simplify help desk ticketing, improve customer service and deliver customer service...
It is critical for the help desk management software that supports the help desk to allow IT to manage processes and meet business requirements. Before buyers select help desk management software or a service, they must fully...
Good help desk software can enable organizations to streamline customer support, reduce manual intervention in the resolution process, manage costs and gather information from the data to drive product improvements. It is the...
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Communication between the user who logs the ticket, the help desk agent and the support engineer must flow smoothly, especially during time-sensitive events that could cause downtime. IT help desk software must also properly...
TWCN Tech News (blog)
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Each of the vendors listed below offer some measure of product trial that prospective buyers should utilize to ensure that the vendor's help desk product collects enough sample data. Admins can even provide test cases to...
Business Wire (press release)
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