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Help Desk Software 1.0.0

Description of Help Desk Software 1.0.0:
Online web based help desk software with Ticket Management, Live Chat module, On-Demand & On Premises both, Free to try and absolutely free upto 3 Staff/Agents. Online web based help desk software: - Free upto 3 Staff / Agents - 30 Days Trial. - Ticket Management, convert Emails into Tickets and manage them by setting up rules. Create SLA Plans to provide timely response to Customers. - Web based Live Chat, provide instant customer support, increase the customer support capacity and reduce costs over the phone calls. - Self Service Portal, allow customers to track their tickets and reduce workloads on repetitive issues with the help of Knowledgebase Articles. - 24/7 Support, providing 24/7 Customer Support and Technical Assistance through Emails / Live Chat / Phone / Remote.

Supported OS: WinVista x64, WinVista, WinServer, Windows XP, Windows Vista Ultimate x64, Windows Vista Ultimate, Windows Vista Starter, Windows Vista Home Premium x64, Windows Vista Home Premium, Windows Vista Home Basic x64, Windows Vista Home Basic, Windows Vista Enterprise x64, Windows Vista Enterprise, Windows Vista Business x64, Windows Vista Business, Windows Server, Windows 2000, Win7 x64, Win7 x32, Win2000

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News related to Help Desk Software

Assess IT help desk software options based on these features - TechTarget
TechTarget
Communication between the user who logs the ticket, the help desk agent and the support engineer must flow smoothly, especially during time-sensitive events that could cause downtime. IT help desk software must also properly...
Resolve problems right with a help desk management system - TechTarget
TechTarget
Good help desk software can enable organizations to streamline customer support, reduce manual intervention in the resolution process, manage costs and gather information from the data to drive product improvements. It is the...
How to deploy and administer help desk management software - TechTarget
TechTarget
It is critical for the help desk management software that supports the help desk to allow IT to manage processes and meet business requirements. Before buyers select help desk management software or a service, they must fully...
Buy the right help desk tools to track and resolve incidents - TechTarget
TechTarget
Each of the vendors listed below offer some measure of product trial that prospective buyers should utilize to ensure that the vendor's help desk product collects enough sample data. Admins can even provide test cases to...
No IT Person? No Prob. Meet T-Mobile for Business Help Desk: Small Biz Support for All Things IT - Business Wire (press release)
Business Wire (press release)
T-Mobile for Business Help Desk provides expert advice to fix a wide range of issues common to PCs, Macs and their peripheral devices, like wireless printer and router connectivity, software installation and...
No IT Person? No Prob. Meet T-Mobile for Business Help Desk: Small Biz Support for All Things IT - Odessa American
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T-Mobile ONE voice service, small business account, and app download required. If your account changes to 13+ voice lines, Help Desk will be automatically removed from your account. Live support available for qualifying...
ProProfs Launches ProProfs Help Desk to Offer Exemplary Customer Support - PR Web (press release)
PR Web (press release)
ProProfs Help Desk integrates smart collaboration tools, ProProfs Knowledge Base, ProProfs Chat and customer service insights to simplify help desk ticketing, improve customer service and deliver customer service...
Help Desk: Stop online Help Desk: Stop online
The Best Helpdesk Software for 2019 - PCMag AU   PCMag AUWe test and compare top help desk software solutions to help you improve your company's customer *service*.
How to choose the right help desk ticket management system - TechRepublic   TechRepublicHelp desk ticket solutions offer many benefits to businesses, including centralization and accountability. These guidelines will help you home in on the features ...