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Eritrium CRM is Small Business multi-Lingual/multi-user Customer Relationship Management System (CRM) with a Help Desk Management System. Eritrium also incorporates an Asset Management package for IT Managers. It uses a standard explorer-like interface for navigation between manufacturers vendors, products, customers and the rest of the business objects. Eritrium allows you to create sales opportunities, quotations, sales orders, invoices, purchase orders, Track vendor orders and receipts, and monitor stock levels, manage change requests, track your customer's payments and balances. Also can be integrated with Microsoft Outlook and Office365 to share your contacts, documents, mails.... Eritrium database works with MS Access, PorstgreSQL, SQL Server and Oracle. Includes: Products and Parts Management, Suppliers and Manufacturer Relationships. Warehouses and Stock Management. Inventory. Asset Management, Purchase Orders and Service Requests Customer and Contact Management, Sales Opportunities, Quotations and Sales Activities, Sales Orders, Invoices and Payments, Problem and Fault Tracking (Trouble Tickets), Phone Call Handling (Customer Interaction Records) , Document Management, Mailings and others

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